Privacy Policy
Privacy Policy for Seddon Laundry Lounge
Effective Date: 20/11/2024
At Seddon Laundry Lounge, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our premises, website, or use our services. Please read this policy carefully to understand our views and practices regarding your personal information.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Includes your name, contact details (email address, phone number), and payment information when you use our services, book online, or contact us.
- Usage Data: Information collected automatically through our website, including IP address, browser type, and browsing activity.
- Service Usage: Data related to how you use our laundry machines or services, such as machine preferences or time of use.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our laundry services.
- To process transactions and send you payment receipts.
- To communicate with you regarding inquiries, promotions, or updates about our services.
- To improve our services and customer experience through analysis and feedback.
- To comply with legal obligations and prevent fraudulent activity.
3. How We Share Your Information
We value your privacy and will never sell your information. However, we may share your data in the following cases:
- Service Providers: With trusted third-party providers who help us process payments, maintain our systems, or communicate with customers.
- Legal Compliance: If required by law or in response to legal proceedings.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Our payment systems are encrypted, and we continuously review our data handling practices to ensure the safety of your information.
5. Cookies and Website Tracking
Our website may use cookies to improve your browsing experience and collect data for analytics. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your personal data.
- Opt-out of receiving marketing communications.
For any requests or concerns, please contact us at hello@seddonlaundrylounge.com
7. Retention of Data
We will retain your personal information only as long as necessary to provide our services and comply with legal obligations.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and we encourage you to review it periodically.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us: